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Bronze Service Package :: Silver Service Package :: Gold Service Package :: Platinum Service Package

Preventative care that is designed to minimize and predict failure for optimal productivity and reduced mean time to resolution. Ideally, it is coupled with our Vital IT on-site service agreement at a reduced rate, for on-site repairs as needed.

  • Monitoring for all devices including servers.  All the services offered under Bronze are included.
  • Preventative maintenance for your network systems including
    • Network map/diagrams and inventory of your network
    • Password management
    • Life-cycle evaluation of hardware
    • Clean internal and external of workstations/servers – once/quarter, change fans as required.
    • Disk Management-hard disk drive usage and free space, disk defragmentation
    • Patch management
    • Quarterly IT network assessment
    • Update/report on chronic  or acute issues within the network
    • Red Barn enabled remote access – ability to fix problems without the requirement of a service call.
  • Network Health Reports – Starting with a network performance summary, Vital IT reporting tools allow you to integrate, report, and display content for a large number of devices so that you, the end-user can view displayed data, trend graphs, and time-elapsed snapshots of your network, computer performance, and availability.


  • Help – Desk Support – Utilizing Red Barn’s enabled remote access and other tools within our software suite our expertly trained staff remotely diagnose and correct a large range of problems. Remote fixes are faster for the client and minimize loss productivity.

Contact Us for a Complete Network Analysis :: 1-800-796-8809 View The Gold Service Package >>