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Preventative care that is designed to minimize and predict failure for optimal productivity and reduced mean time to resolution. Ideally, it is coupled with our Vital IT on-site service agreement at a reduced rate, for on-site repairs as needed.

  • Monitoring for all devices including servers.  All the services offered under Bronze are included.
  • Preventative maintenance for your network systems including
    • Network map/diagrams and inventory of your network
    • Password management
    • Life-cycle evaluation of hardware
    • Clean internal and external of workstations/servers – once/quarter, change fans as required.
    • Disk Management-hard disk drive usage and free space, disk defragmentation
    • Patch management
    • Quarterly IT network assessment
    • Update/report on chronic  or acute issues within the network
    • Red Barn enabled remote access – ability to fix problems without the requirement of a service call.
  • Network Health Reports – Starting with a network performance summary, Vital IT reporting tools allow you to integrate, report, and display content for a large number of devices so that you, the end-user can view displayed data, trend graphs, and time-elapsed snapshots of your network, computer performance, and availability.

 

PLUS
  • Help – Desk Support – Utilizing Red Barn’s enabled remote access and other tools within our software suite our expertly trained staff remotely diagnose and correct a large range of problems. Remote fixes are faster for the client and minimize loss productivity.

Contact Us for a Complete Network Analysis :: 1-800-796-8809 View The Gold Service Package >>