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Bronze Service Package :: Silver Service Package :: Gold Service Package :: Platinum Service Package

Preventative & Proactive services program – Perform all preventative tasks that are listed under the Silver plan, but also provide on-site services as needed to maintain functionality of computer hardware for the complete IT infrastructure.

Includes all features of the Silver program:

  • Monitoring for all devices including servers. All the services offered under Bronze are included.
  • Preventative maintenance for your network systems including
    • Network map/diagrams and inventory of your network
    • Password management
    • Life-cycle evaluation of hardware
    • Clean internal and external of workstations/servers – once/quarter, change fans as required.
    • Disk Management-hard disk drive usage and free space, disk defragmentation
    • Patch management
    • Quarterly IT network assessment
    • Update/report on chronic or acute issues within the network
    • Network Health Reports
    • Red Barn enabled remote access – ability to fix problems without the requirement of a service call.
  • Help – Desk Support – Utilizing Red Barn’s enabled remote access and other tools within our software suite our expertly trained staff remotely diagnose and correct a large range of problems. Remote fixes are faster for the client and minimize loss productivity.
  • On-site response/repair of servers and workstations
  • Client assurance – Unique offering without specific time restraints. Vital IT is committed to maintaining the core functionality of all computer hardware via remote on on-site calls as needed.

Contact Us for a Complete Network Analysis :: 1-800-796-8809 View The Platinum Service Package >>